What exactly are hair building fibers?

NOVRA™ Hair Building Fibers are made from 100% natural keratin — the same protein your hair is made of. They use electrostatic charge to bond to your existing hair, creating the appearance of fuller, thicker hair instantly. They're not paint, powder, or spray — they're actual fibers that blend with your natural hair.

Will it look natural?

Yes — when the right shade is matched and correctly applied, NOVRA™ is virtually undetectable to the naked eye, in photos, and under most lighting. The key is shade matching (use our Shade Finder) and not over-applying. Start with less and build gradually.

How long does it last?

When used with NOVRA™ Hold Spray, the fibers are wind-resistant, sweat-resistant, and light rain-resistant for up to 24 hours. The fibers wash out completely with regular shampoo.

Is it suitable for women?

Absolutely. NOVRA™ is used equally by men and women. It's particularly popular among women experiencing diffuse thinning, postpartum hair loss, and age-related hair density reduction.

Are the ingredients safe?

NOVRA™ fibers are made from 100% natural keratin protein — biocompatible and safe for daily use. The Hold Spray formula is non-toxic, non-sticky, and free from harsh chemicals. If you have sensitive skin or scalp conditions, consult a dermatologist before use.

How do I apply the fibers?

Style your hair as normal, then shake or sprinkle the fibers over the thinning area. Pat lightly to blend. Use the precision applicator (included in the Fullness Kit) for detailed coverage near the hairline. Finish with a light mist of Hold Spray 15–20cm from the head. Total time: under 30 seconds.

What if I choose the wrong shade?

Use our Shade Finder for the best match. As a rule of thumb, if you're between shades, go one shade lighter — fibers appear slightly darker once applied. If you're still unsure, contact us and we'll help. If you're unhappy with the shade, our 30-day return policy covers it.

Can I use it on wet hair?

No — apply NOVRA™ to completely dry, styled hair only. Wet or damp hair will cause uneven distribution and clumping. Make sure your hair is fully dry before application.

How much product do I need?

A 25g jar lasts approximately 4–8 weeks depending on the area covered and frequency of use. For regular full coverage, we recommend the Fullness Kit which includes a 25g jar and the Hold Spray.

Where do you ship?

We ship to all EU countries, UK, USA, Canada, and Australia. Free shipping on all orders. Standard delivery takes 3–7 business days depending on location.

What is your return policy?

We offer a 30-day money-back guarantee on all products. If you're not completely satisfied — for any reason — contact us within 30 days of delivery and we'll process a full refund. No forms, no questions, no friction.

Can I change or cancel my order?

Orders can be changed or cancelled within 2 hours of placement by contacting us at support@novrahair.com. After this window, orders are processed for dispatch — but you can still return them under our 30-day policy.

Do you offer a discount code?

Yes — use code NOVRA20 at checkout for 20% off your entire order. Valid for all customers on all products.